The legality of call recording depends on where you are and where each person who is calling in is from. 

By default, plays a disclaimer to all callers on conference calls only stating that the call is being recorded - which covers disclosure requirements in most cases.

While you can turn that disclaimer off, you are responsible for complying with all relevant state laws. 

For outbound one-to-one calls, is not able to reliably play the disclaimer when a call is connected. For this reason, you are responsible on all outbound calls for verbally obtaining recording consent if state law requires. 

There are 13 states that require two-party consent to record a call. See which require two-party consent on our blog.

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