You can drop flags during calls in real-time by going to your dashboard and using the "manage call" box on the right side of your screen. When a call is active, you'll see the right sidebar change into something like this: 

Once two callers are on the line, the flag buttons will show colors and you can begin dropping flags by clicking a flag button or just tapping the spacebar. 

You can even change the type of flag after it's been dropped by clicking the flag icon. 

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